• Contact tracing case management
  • Monitoring COVID-19 symptoms and supporting people during self-isolation
  • Monitoring and supporting people with chronic illnesses
  • Base line data for epidemiological analysis
  • Base line data for developing evidence-based diabetes care protocols

Contact Tracing Case Management

COVID-19 Case Management is a cloud-based application, it makes traditional contact tracing process faster and more efficient by streamlining the electronic capture and management of data on patients and contacts and integrate workflows with surveillance systems or other workforce management tools.


Case Form

Customizable Case Report Forms with inline validation to ensure data accuracy and all required information is collected. Can be configured for real-time synchronization of data from Public Health information systems and EMRs. Enables patients to self-report relevant demographic data and contacts.


Tracing Diagram for management of complex relational data of cases and their contacts through electronic data entry of case and contact information, and offer visualization of cases and contact chains. Can seamlessly import proximity tracing data from patient once consent is received.


Monitoring of COVID-19 symptoms during self-isolation. Automated and manual SMS notifications in case of red flags based on criteria set by health care providers using proprietary algorithms. Enables patients to report their symptoms, and generate details reports of health care providers and for hospitalization.


Comprehensive analytics and visualization of contact tracing case management data including: age groups, ethnicity, location, gender, underlying conditions, and diagnoses for epidemiological analysis to determine relative effectiveness of interventions in relation to age group, sex, socio-economic, and ethnicities.

Self-Monitoring and Reporting

Self-isolation / self-quarantine during probable or confirmed COVID-19 infection requires continuous monitoring and tracking by qualified healthcare providers to ensure appropriate actions are taken based on the self-isolated person health conditions; as well reducing their anxiety. However, with the sharp increase of patients, the existing call centers can’t cope with the number of calls or gather baseline data for epidemiological studies is required to develop country-based mitigation measures that influence the course of the COVID-19 epidemic..

When people are requested to self-isolate, they will registered by the designated health care system. The application allows self-isolated people to self-record their COVID-19 symptoms or health monitoring centers to record the self-isolated people symptoms and monitoring of diabetes, asthma, CVD, and COPD at home, assuring those at the highest risk levels with COVID-19 receive proper care.

  • Daily self-recording COVID-19 symptoms, currently based on BC CDC monitoring form
  • Record current chronic conditions
  • Telemedicine / Message Board / chatbot
  • Automated SMS reminder notification
  • Automated notification to healthcare providers
  • Self-monitoring of Diabetes, Asthma, CKD, CVD, and COPD

Monitoring of Chronic Diseases and Virtual Care

People of all ages with underlying medical conditions, particularly if not well controlled, including diabetes at higher risk for severe illness from COVID-19. COVID-19 mitigation strategies combined with fear of infection and economic uncertainty, social isolation, reduced physical activity, limited access to care, and lack of motivation and monitoring could have serious impact people with type 2 diabetes and their management of diabetes. With weakened immune systems and resistance to infection, the outcomes are potentially serious but avoidable.

  • Monitoring of chronic diseases using detailed forms developed in association with endocronologist, cardiologist, and geriatrician.
  • Funcitional Assessment tools
  • Wearable biosensors for remote monitoring
  • Algorithms for decision support and treatment based on clinical guidelines. Automated tools for: CANRISK Score, Framingham Risk Score, CKD Stages, and Pharmacotherapy

Reports and Analytics

The application generates comprehensive medical reports and facilitates sharing of recommendations between care team members, and provides comprehensive analytics tools, a series of standardized reports and customizable queries for outcome analysis.

Using a HIPPA compliant tool, the application helps healthcare providers to conduct virtual visits and communication with chat, video, voice, and healthcare tools in a single hub.

Patient Education

The application provides patients with in-depth interactive education about type 2 diabetes and how to manage it. During pandemics mitigation and physical distancing periods, newly diagnosed patients have no access to classroom education; cloud-based self-education is the only source of education to patients and their families. Additional contents about COVID-19 and other chronic conditions will be added.

CME and Training

The application has a Learning Content Management Systems (LCMS) to create, manage, host and track digital learning content for continuing medical education and training.

In addition, the LCMS provides secured instant chat room and message board for exchanging knowledge and discussions among registered users.
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